Job Description
Senior System Engineer
About Softflex
At Softflex, work ethics are highly valuable. We are a committed-to-success team that esteems collaboration and hard work.
Softflex team and management are determined to provide the smoothest work processes and create value with work invested. We are a team of doers, who strive for excellence and earn respect as outstanding software providers.
Job Summary
We are seeking a Senior System Engineer to join our team.
As a Senior System Engineer, your role involves installing, configuring, and maintaining operating systems, software, and system management tools across on-premises and cloud environments (AWS, Azure, GCP). You’ll manage system performance, ensure data security and continuity, automate tasks with custom scripts, and collaborate with cross-functional teams to resolve issues and optimize systems. Additionally, you’ll monitor infrastructure, identify bottlenecks, and work with vendors to maintain optimal performance.
I.Responsibilities
Install, configure, test, and maintain operating systems, application software, and system management tools across both on-premises and cloud environments (e.g., AWS, Azure, GCP).
Manage and monitor all installed systems and infrastructure to ensure smooth operation.
Implement security, backup, and redundancy strategies to safeguard data and ensure business continuity.
Proactively ensure the highest levels of systems and infrastructure availability, with a focus on minimizing downtime.
Monitor and test application performance, identify potential bottlenecks, and collaborate with development teams to implement effective solutions.
Perform cost-benefit analyses to develop cost-efficient systems that align with project budgets and business goals.
Develop, write, and maintain custom scripts to automate routine tasks, improving system efficiency and reducing manual intervention.
Participate in the design and architecture of information and operational support systems.
Collaborate with cross-functional teams to identify technical requirements and provide robust solutions.
Liaise with vendors, suppliers, and IT personnel to resolve technical issues promptly and ensure optimal system performance.
II.Requirements and skills
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
English communication proficiency is equal to a B2 level.
Minimum of 5-7 years of experience in systems engineering or a related field, with a proven track record in designing, implementing, and managing complex IT infrastructures.
Demonstrated experience in both on-premises and cloud environments (e.g., AWS, Azure, Google Cloud Platform).
Strong understanding of operating systems (Windows, Linux, Unix) and system management tools.
Experience with virtualization and containerization technologies (e.g., VMware, Docker, Kubernetes).
Solid understanding of networking protocols and services (e.g., TCP/IP, DNS, DHCP).
Familiarity with database management and data storage solutions.
In-depth knowledge of system security best practices and data protection regulations.
Exceptional troubleshooting abilities to diagnose and resolve complex system issues efficiently.
Experience conducting root cause analysis and implementing preventive measures
Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical stakeholders.
Excellent time-management skills.
Cross-discipline web development skills.
Goal-oriented and client-oriented approach to work.
Good analysis and database designing skills.
III. Benefit
Attractive salary package (negotiable) and 100% salary from probation
Social insurance full salary
Health Insurance provided (Premium package)
Annual health check at international hospital
24 paid days-off per year (effective from probation period)
Occasional Gifts (birthday, women day, etc.)
Yearly learning budget.
Yearly Position Level Assessments
High-end MacBook or laptop, monitor and devices as required
Pantry offering
IV. Location & Working time
Location: 7th floor, Epic Tower, Lane 19 Duy Tan, Cau Giay ward, Hanoi, Vietnam
Working time: 9:00 – 12:00 and 13:00 – 18:00 (from Monday to Friday)
