Job Description
Quality Assurance Specialist
About Softflex
At Softflex, work ethics are highly valuable. We are a committed-to-success team that esteems collaboration and hard work.
Softflex team and management are determined to provide the smoothest work processes and create value with work invested. We are a team of doers, who strive for excellence and earn respect as outstanding software providers.
Job Summary
Softflex LLC is a global IT Solution provider Company seeking a QA Specialist to join our team.
The QA Specialist is responsible for maintaining product quality, enhancing the user experience, and meeting internal and external quality standards. They collaborate with developers, stakeholders, and operations teams to deliver high-quality software and products.
I. Responsibilities
Testing & Documentation
Design, execute and maintain manual test cases, and test suites that cover various functionalities, usability, and security.
Perform regression testing and report any observed performance issues; coordinate with developers for fixes.
Identify, analyse, report, and track defects to understand root causes using tools like JIRA; Communicate the impact and severity of defects to the development team to help prioritize fixes.
Develop and maintain comprehensive QA documentation, including test cases, test plans and test reports.
Collaboration & Communication
Collaborate effectively with cross-functional teams, including developers, product managers, and Operation team to ensure the product vision, resolve issues, and smooth release process to minimize disruptions on operations.
Clearly and concisely communicate testing progress, results, and potential issues to relevant stakeholders.
Support product improvement by providing timely feedback and proposing solutions for detected issues.
Attending team meetings to discuss testing strategies, issues, and improvements.
Quality & Process Management
Collaborate and assist with the Product Manager (PDM) to ensure product quality and alignment with the overall development/testing process.
Coordinate and schedule maintenance activities, including routine inspections, repairs, and preventive maintenance tasks.
Be responsible for ensuring and maintaining the product quality and development cycle/process
II. Requirements and skills
Bachelor’s Degree in Computer Science or relevant field.
4+ years of proven work experience as a Quality Assurance Specialist or a similar role.
2+ years of experience in API testing principles
Relevant training and/or certifications as a Quality Assurance Specialist
Advanced working knowledge of tools, methods, and concepts of quality assurance/
Experience with testing frameworks.
Excellent data collection and analysis skills.
Experience with issue-tracking systems such as JIRA.
Proficient in English in all skills.
Knowledge of Korean is a huge asset but not “a must”.
III. Benefit
Attractive salary package (negotiable in the interview)
100% salary from probation period
Social insurance in high salary
Health Insurance provided
24 paid days-off per year (effective from probation period).
Occasional Gifts (birthday, women day, etc.)
Yearly learning budget.
Yearly Position Level Assessments
Pantry Offering
High-end Macbook/Laptop, monitor and devices as required
IV. Location & Working time
Location: 7th floor, Epic Tower, lane 19 Duy Tan, Cau Giay ward, Hanoi
Working time: 9:00 – 12:00 and 13:00 – 18:00 from Monday to Friday
